THANK YOU for shopping with us! *Please note that we only sell custom-printed reproductions of our original artwork.*
To all customers who purchase our products through Redbubble or any other third-party site:
To customers who order products directly from our site, please read and comply with the following Store Policy:
DanielleONeill.com is operated by Danielle O’Neill Media, LLC (our small business in New York, NY). Our online store, danielleoneill.com/store, is hosted on WooCommerce. WooCommerce provides us with the online e-commerce platform which allows us to sell our products and services to you. The printing, shipping, and handling of our products is fulfilled by a third-party company.
Estimated shipping delivery times (these are ESTIMATES and can take longer due to a number of different factors):
USA: 3-5 business days
Canada: 5-10 business days
World: 10-20 business days
Your order will be sent out on average within 3 days of ordering.
International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size. We do not take responsibility for customs fees.
Please be aware that ALL SALES ARE FINAL and that we cannot offer refunds. Each reproduction, meaning each print and product, is custom-printed for every customer after the order is received.
Once you have clicked on the “complete order” button, it is not possible to edit or cancel your order. However, if you need to change some parameters, like addresses, etc., please contact us via email at [email protected] as soon as possible. We are not bound to make such modifications to your order, but we will see what we can do if the product has not yet left the warehouse.
However, if your product arrives damaged, please email us at [email protected] with your name, address, order number, a picture of the damaged product, and any other information you believe would be helpful. In this special case, we would contact our printing company to help you receive a newly-printed replacement for no extra charge.